Policy

Payment, invoices & refunds

Last updated: August 2026

1. Payment

We currently accept bank transfer. After you choose a plan in your account, the site shows the account number and the transfer reference to use. We confirm during business hours (usually within 4 hours); the key then appears under My licence and its term starts from the moment of confirmation.

2. Invoices

Companies needing a VAT invoice should send the company name, tax ID and address to morehomevietnam@gmail.com together with the account email address. The electronic invoice is issued within 3 working days.

3. Refunds

• A full-featured trial is available before you buy, so paid plans are not refundable once the key has been activated on a machine.
• If the key has not been activated and you ask within 7 days of the payment being confirmed: a full refund.
• If a technical fault prevents activation and we cannot fix it within 7 working days: a full refund.

4. Renewals and upgrades

A renewal is added on top of the days you have left. Moving to a longer plan (for example 3 years) is charged at the listed price, without credit for the part already used.